Categories aligned to Portal Management Hub
Switch between the core workflows to see how the module supports each stage.
How Portal Management Hub shows up in the real world
Built with the same component system you see on the OmniDome landing page, tuned to this module.
R1,299 from Cape Town client
High priority: Connection down
100Mbps Fibre package
Customer ID confirmed
Fibre installation request
Field Ops Queue
Align dispatch, tasks, and readiness in one view.
Everything you need in Portal Management Hub
Powerful features designed specifically for ISP operations.
Customer Self-Service
Branded portal for customers to manage their accounts.
White-Label Branding
Fully customizable with your colors, logo, and domain.
Customer self-serve shifted tickets away from support
Portal adoption grew with branded self-service workflows.
Challenge
Customers lacked visibility and opened tickets for routine tasks.
Approach
A white-label portal with guided actions and payments.
Execution Path
Week 1 - Portal design
Defined branded layouts.
Week 2 - Self-serve flows
Implemented payments and changes.
Week 3 - Adoption metrics
Measured deflection and usage.
Outcomes
Guided self-service journeys.
Usage and billing dashboards.
Brand controls and custom domains.
Support deflection reporting.
"Customers solve issues without contacting us."