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Stop juggling disconnected tools. Manage sales, fiber networks, billing, and support with an integrated OS built specifically for the South African ISP market.
Ship all four under your own name, logo, and colours — one platform behind them.
Everything You Need
Powerful features designed for South African ISPs
Service agreements and SLAs for fibre installations
RICA verification documents and ID confirmations
Monthly billing records and payment history
Customer connection details and router configs
Service agreements and SLAs for fibre installations
RICA verification documents and ID confirmations
Monthly billing records and payment history
Customer connection details and router configs
Service agreements and SLAs for fibre installations
RICA verification documents and ID confirmations
Monthly billing records and payment history
Customer connection details and router configs
Service agreements and SLAs for fibre installations
RICA verification documents and ID confirmations
Monthly billing records and payment history
Customer connection details and router configs
Customer Records
Centralized document management with RICA compliance tracking.
R1,299 from Cape Town client
High priority: Connection down
100Mbps Fibre package
Customer ID confirmed
Fibre installation request
Real-Time Alerts
Instant notifications for payments, support tickets, and network events.
Unified Integrations
Connect all your modules - CRM, Billing, Network, Support - in one hub.
| Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Smart Scheduling
Schedule installations, maintenance, and follow-ups effortlessly.
R1,299 from Cape Town client
High priority: Connection down
100Mbps Fibre package
Customer ID confirmed
Fibre installation request
AI-Powered Insights
Predictive churn analytics, automated recommendations, and intelligent task creation.
Real-Time Operations
Monitor network health, customer activity, and business metrics with live dashboards.
Unified Analytics
Cross-module reporting, executive dashboards, and data-driven decision tools.
Retention Focus
Proactive churn prevention with AI risk scoring and automated retention campaigns.
SA Compliance Ready
Built-in RICA verification, POPIA compliance, and South African regulatory requirements.
White-Label Portal
Customizable customer portal with your branding for self-service and account management.
AI-Powered Insights
Predictive churn analytics, automated recommendations, and intelligent task creation.
Real-Time Operations
Monitor network health, customer activity, and business metrics with live dashboards.
Unified Analytics
Cross-module reporting, executive dashboards, and data-driven decision tools.
Retention Focus
Proactive churn prevention with AI risk scoring and automated retention campaigns.
SA Compliance Ready
Built-in RICA verification, POPIA compliance, and South African regulatory requirements.
White-Label Portal
Customizable customer portal with your branding for self-service and account management.
AI-Powered Insights
Predictive churn analytics, automated recommendations, and intelligent task creation.
Real-Time Operations
Monitor network health, customer activity, and business metrics with live dashboards.
Unified Analytics
Cross-module reporting, executive dashboards, and data-driven decision tools.
Retention Focus
Proactive churn prevention with AI risk scoring and automated retention campaigns.
SA Compliance Ready
Built-in RICA verification, POPIA compliance, and South African regulatory requirements.
White-Label Portal
Customizable customer portal with your branding for self-service and account management.
AI-Powered Insights
Predictive churn analytics, automated recommendations, and intelligent task creation.
Real-Time Operations
Monitor network health, customer activity, and business metrics with live dashboards.
Unified Analytics
Cross-module reporting, executive dashboards, and data-driven decision tools.
Retention Focus
Proactive churn prevention with AI risk scoring and automated retention campaigns.
SA Compliance Ready
Built-in RICA verification, POPIA compliance, and South African regulatory requirements.
White-Label Portal
Customizable customer portal with your branding for self-service and account management.
Why Choose OmniDome?
Purpose-built for ISPs with everything you need to scale your operations
Dome Agent
Online
AI Agent Chat
Chat with Dome Agent to manage schedules, tasks, and customer queries.
AI Sales Pitch
Generate targeted sales pitches for every prospect in minutes with AI.
Monthly Growth
+186%
Business Growth
Track subscriber growth, revenue metrics, and business performance.
Platform Modules
17 integrated modules designed to cover every aspect of ISP operations
Communication Dome
Team collaboration, internal messaging, and unified communications.
Sales Dome
Deal pipeline, revenue tracking, quote generation.
CRM Dome
Customer relationship management and journey analytics.
Service Dome
Ticket management, SLA tracking, knowledge base.
Retention Dome
AI-powered churn prediction and CLV analysis.
Network Dome
Real-time monitoring, outage alerts, capacity planning.
Call Center Dome
Inbound/outbound call management and agent performance.
Marketing Dome
Omnichannel digital campaigns, SA radio advertising, airport & billboard OOH, email delivery with 99%+ deliverability, lead scoring, automation, and SightLive™ proprietary post-campaign analytics.
Compliance Dome
RICA verification, POPIA compliance, audit trails.
Staff Dome
Onboarding, ATS, payroll via Paystack, leave, scheduling, KPIs, surveys, recognition, and attrition insights.
Billing Dome
Invoice management, payment processing, collections.
Finance Dome
Revenue recognition, expense governance, GAAP statements, and scenario planning.
Product Dome
Product catalog, pricing management, bundling.
Portal Dome
Customer self-service portal and white-label configurations.
Analytics Dome
AI-powered executive insights, revenue analytics, and cross-module intelligence.
Inventory Dome
Stock management, warehouse tracking, supply chain, and auto-replenishment.
IoT Dome
Device telemetry, signal monitoring, proactive maintenance, and remote commands.
Secure Customer & Partner Portals
Deliver branded, secure portals so customers, vendors, and partners can self-serve, collaborate, and stay informed.
Custom Guest Sign-In
Create secure, branded sign-in flows for customers, vendors, and partners.
Granular Permissions
Control exactly what each portal user can access with role-based rules.
White-Label Experience
Match your brand with custom domains, colors, and portal layouts.
Client Portals
Share project updates, invoices, and service status in one place.
Vendor Management
Collect documents, SLAs, and delivery milestones from suppliers.
Customer Support
Give customers ticket views, FAQs, and real-time updates.
Partner Programs
Enable resellers with assets, dashboards, and deal registration.
Your AI-Powered ISP Assistant
How it works
AI-Powered Sales Intelligence in 3 Steps
Research
Train an AI agent that understands your ICP, differentiators and market landscape
Strategize
Connect the dots between your specific solution and the prospect's needs
Engage
Build strategic account plans and ready-to-use deliverables in minutes
Don't Take Our Word for It
Hear What Our Community Has to Say
@thabo_m
OmniDome transformed how we handle customer support. Response times dropped by 60% and our team finally has time to focus on growth.
@priya_n
The billing automation alone saved us 20 hours a week. No more chasing payments or manual reconciliations. Game changer!
@johan_vdm
We went from juggling 5 different systems to one unified platform. Our operations team couldn't be happier.
@lerato_d
Customer churn dropped by 35% after implementing the AI retention features. The predictive analytics are incredibly accurate.
@rajesh_p
Finally, a platform built for South African ISPs. Load shedding notifications, RICA compliance, everything just works.
@sarah_t
The network monitoring saved us from a major outage last month. We caught the issue before customers even noticed.
@pieter_b
Our sales team closed 40% more deals after switching to OmniDome. The CRM integration is seamless.
@thabo_m
OmniDome transformed how we handle customer support. Response times dropped by 60% and our team finally has time to focus on growth.
@priya_n
The billing automation alone saved us 20 hours a week. No more chasing payments or manual reconciliations. Game changer!
@johan_vdm
We went from juggling 5 different systems to one unified platform. Our operations team couldn't be happier.
@lerato_d
Customer churn dropped by 35% after implementing the AI retention features. The predictive analytics are incredibly accurate.
@rajesh_p
Finally, a platform built for South African ISPs. Load shedding notifications, RICA compliance, everything just works.
@sarah_t
The network monitoring saved us from a major outage last month. We caught the issue before customers even noticed.
@pieter_b
Our sales team closed 40% more deals after switching to OmniDome. The CRM integration is seamless.
@thabo_m
OmniDome transformed how we handle customer support. Response times dropped by 60% and our team finally has time to focus on growth.
@priya_n
The billing automation alone saved us 20 hours a week. No more chasing payments or manual reconciliations. Game changer!
@johan_vdm
We went from juggling 5 different systems to one unified platform. Our operations team couldn't be happier.
@lerato_d
Customer churn dropped by 35% after implementing the AI retention features. The predictive analytics are incredibly accurate.
@rajesh_p
Finally, a platform built for South African ISPs. Load shedding notifications, RICA compliance, everything just works.
@sarah_t
The network monitoring saved us from a major outage last month. We caught the issue before customers even noticed.
@pieter_b
Our sales team closed 40% more deals after switching to OmniDome. The CRM integration is seamless.
@thabo_m
OmniDome transformed how we handle customer support. Response times dropped by 60% and our team finally has time to focus on growth.
@priya_n
The billing automation alone saved us 20 hours a week. No more chasing payments or manual reconciliations. Game changer!
@johan_vdm
We went from juggling 5 different systems to one unified platform. Our operations team couldn't be happier.
@lerato_d
Customer churn dropped by 35% after implementing the AI retention features. The predictive analytics are incredibly accurate.
@rajesh_p
Finally, a platform built for South African ISPs. Load shedding notifications, RICA compliance, everything just works.
@sarah_t
The network monitoring saved us from a major outage last month. We caught the issue before customers even noticed.
@pieter_b
Our sales team closed 40% more deals after switching to OmniDome. The CRM integration is seamless.
@anisha_g
Best investment we made this year. ROI was positive within the first quarter. Highly recommend to any ISP.
@michael_e
The customer portal reduced our support calls by half. Customers can now manage everything themselves.
@lizelle_dp
From Cape Town to Joburg, we manage all our branches from one dashboard. Scaling has never been easier.
@vikram_s
The AI-powered insights helped us identify upselling opportunities we never knew existed. Revenue up 25%!
@naledi_k
Support response times went from hours to minutes. Our customers have never been happier.
@willem_p
Die platform is uitstekend! Finally something that understands the unique challenges of running an ISP in SA.
@james_m
Migrating from our old system was seamless. The team support during onboarding was exceptional.
@anisha_g
Best investment we made this year. ROI was positive within the first quarter. Highly recommend to any ISP.
@michael_e
The customer portal reduced our support calls by half. Customers can now manage everything themselves.
@lizelle_dp
From Cape Town to Joburg, we manage all our branches from one dashboard. Scaling has never been easier.
@vikram_s
The AI-powered insights helped us identify upselling opportunities we never knew existed. Revenue up 25%!
@naledi_k
Support response times went from hours to minutes. Our customers have never been happier.
@willem_p
Die platform is uitstekend! Finally something that understands the unique challenges of running an ISP in SA.
@james_m
Migrating from our old system was seamless. The team support during onboarding was exceptional.
@anisha_g
Best investment we made this year. ROI was positive within the first quarter. Highly recommend to any ISP.
@michael_e
The customer portal reduced our support calls by half. Customers can now manage everything themselves.
@lizelle_dp
From Cape Town to Joburg, we manage all our branches from one dashboard. Scaling has never been easier.
@vikram_s
The AI-powered insights helped us identify upselling opportunities we never knew existed. Revenue up 25%!
@naledi_k
Support response times went from hours to minutes. Our customers have never been happier.
@willem_p
Die platform is uitstekend! Finally something that understands the unique challenges of running an ISP in SA.
@james_m
Migrating from our old system was seamless. The team support during onboarding was exceptional.
@anisha_g
Best investment we made this year. ROI was positive within the first quarter. Highly recommend to any ISP.
@michael_e
The customer portal reduced our support calls by half. Customers can now manage everything themselves.
@lizelle_dp
From Cape Town to Joburg, we manage all our branches from one dashboard. Scaling has never been easier.
@vikram_s
The AI-powered insights helped us identify upselling opportunities we never knew existed. Revenue up 25%!
@naledi_k
Support response times went from hours to minutes. Our customers have never been happier.
@willem_p
Die platform is uitstekend! Finally something that understands the unique challenges of running an ISP in SA.
@james_m
Migrating from our old system was seamless. The team support during onboarding was exceptional.
Frequently Asked Questions
Everything you need to know about our automation services and how we can help scale your business.